Getting Started

Signing in

Sign in with your email and password, or use your personal magic access link for passwordless sign-in.

All rolesLast reviewed Jun 30, 2001

Two ways to sign in

Email and password. Go to the sign-in page. Enter the email address on your Giftium account and your password. After signing in, you land on your dashboard home page.

Magic access link. Every account also has a personal access link. This URL signs you in without a password. You can find yours under Settings → Security after you sign in. Keep this link private. Anyone with the link can access your account.

  1. Open Settings from the bottom of the sidebar and choose the Security tab.
  2. Your current access link is shown there. Use the copy button to copy it.
  3. If the link may have been shared or exposed, regenerate it. Regenerating the link immediately invalidates the old one.

Rules and limits

  • Your role determines which site you sign in to. Enterprise team members use the dashboard. Vendors and internal Giftium staff use their own areas. If you land on a "wrong site" page, use the address your admin gave you.
  • Demo visitors are signed in automatically after entering a first name. There is no password in the demo.

Troubleshooting

  • My magic link stopped working. It was most likely regenerated, which invalidates the previous link. Sign in with your email and password and copy the new link from Settings → Security.
  • I forgot my password. Use the reset option on the sign-in page, or ask your organization admin for help.